Communicate with your customers in real-time and enhance their shopping experience with YITH Live Chat Premium. Provide instant support, answer queries, and guide visitors towards making a purchase, all within a user-friendly interface.
- Seamless integration with your WordPress website.
- Real-time chat functionality for instant communication.
- Customizable chat window to match your brand.
- Multiple operator support to handle a high volume of inquiries.
- Chat history for tracking conversations and improving service.
- Proactive chat triggers based on user behavior.
- Offline message form for when operators are unavailable.
- Detailed reporting and analytics to monitor chat performance.
- Mobile app support for operators to chat on the go.
- GDPR compliance features to ensure data privacy.
YITH Live Chat Premium allows you to engage directly with your website visitors, increasing customer satisfaction and boosting sales conversions. By offering immediate assistance, you can resolve doubts, provide product recommendations, and build trust, leading to a more positive shopping experience. The proactive chat triggers can automatically initiate conversations with users who may need assistance, preventing them from abandoning their carts or leaving your website.
The detailed reporting and analytics provide valuable insights into chat performance, enabling you to optimize your support strategy and improve customer service. The mobile app support ensures that your operators can stay connected and respond to inquiries even when they are away from their desks, providing continuous support. This plugin is designed to enhance customer engagement and improve your bottom line.
Mercy –
YITH Live Chat adds real-time support to WooCommerce. Good for conversions.